Meet the Team
Proven Professionals
Matthew Webb
Matt qualified as a Massage Therapist in 2009 whilst he was working at a school for children with Profound and Multiple Learning Disabilities (PMLD) as a physiotherapy assistant. He wanted to learn different techniques to support the young people to be more comfortable and improve their wellbeing.
As a keen rugby player, Matt saw the potential opportunity to use his newfound skills to help and support local sports players, and chose to study to become a sport massage therapist a few years later. Matt also spent a year working as a Physiotherapy Assistant on a Stroke Ward at a local NHS hospital, which further enhanced his skills and abilities.
Matt has also gained further qualifications in Kinesiotaping, Electrotherapy, Dry Needling and most recently Manual Lymphatic Drainage Massage and has created his own techniques with Geothermal Therapy. And to add another string to his bow Matt also offers Acupuncture / Dry Needling.
Matt became a Director of Emerald Chiropractic and Wellbeing in January 2021. Matt is dedicated to ensuring that Emerald provides the best possible service to all our patients, creating a bespoke service that is inclusive and accessible for everybody.
Fiona Hemmings
Fiona qualified as a Doctor of Chiropractic from the McTimoney College of Chiropractic in 2013. She is a member of the McTimoney Chiropractic Association (MCA) and is registered with the General Chiropractic Council (GCC).
Fiona has a strong passion for horses and animals, which lead her to the International Academy of Veterinary Chiropractic where she qualified as an Animal Chiropractor in 2015. Furthermore Fiona also offers Acupuncture / Dry Needling.
Although at Emerald Chiropractic we only treat people.
Fiona loves helping patients to feel better and seeing them achieve their goals.
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When not treating animals or humans, Fiona enjoys long walks in the countryside with her husband, sons and dog.
Sandy Thompson
Sandy originates from South Africa. Certified as an Exercise in Medicine Practitioner, she dedicated 10 years of her life to helping clients transform their lives and obtain their wellness goals as a Personal Trainer. Sandy has a special interest in biomechanical and postural correction combined with rehabilitation exercises to restore balance of the nervous system and body which lead her to complete her Masters Chiropractic.
Sandy is passionate about treating the patient holistically and her goal is to partner up with her patients too improve their general wellness and quality of life.
Sandy has always been a avid sportsperson and loves to be outdoors and active at every opportunity she gets. Her favorited things are sunny days and walking her dog.
Sandy is also registered with the General Chiropractic Council.
Mel Bird
Mel first came across a chiropractor at the age of 15 after developing severe lower back pain from her training as a discus thrower. After having received other types of care and seeing no improvement, she was amazed by how quickly her condition improved with chiropractic care and gentle home exercises. As well as enabling her to continue her studies, chiropractic allowed her to go on to compete for Wales in discus and provided a new career path to pursue. Mel studied for five years at the AECC UC in Bournemouth, graduating with first class honours. In this time, she continued to throw discus and also stumbled across powerlifting. Mel competed at regional, national and international level, with her most notable achievements being gold medals at British and World Championships. At this stage, chiropractic care proved useful again to prevent injuries and keep her competition fit. As a chiropractor, Mel enjoys treating a wide variety of people, but has found particular interest in pregnancy and paediatrics. She is currently working on an additional postgraduate course in paediatric musculoskeletal health and is always keen to learn new ways to help people achieve their individual goals. Mel also offers Acupuncture / Dry Needling. Outside of the clinic, Mel enjoys walking and visiting the beach with her dog Nova, as well as cooking or baking tasty treats for her family and friends.
Rhiannon Jenkins
Rhiannon is a Sports Therapist with a level 5 in Sports and Remedial Massage Therapy. She trained at the North London School of Sports Massage and has completed her Msc in Sports Therapy at London Metropolitan University. She has recently completed her further training with a Manual Lymphatic Drainage Massage course, and an Oncology Massage course specialising in treating cancer patients. Rhiannon also offers Acupuncture / Dry Needling. Passionate about delivering high quality care to her clients; Rhiannon is a registered full member of the Sports Massage Association (MSMA), the Federation of Holistic Therapists (FHT) and is registered with the Complementary & Natural Healthcare Council (CNHC).
From professional athletes and "weekend warriors" to those struggling with everyday aches and pains, Rhiannon is passionate about helping others be the best that they can be whilst feeling good about themselves and their body. Rhiannon has previously worked with a wide range of clients, including amateur and professional footballers, rugby players, bodybuilders, horse riders and most recently the Australian Cycling team during their build up to Birmingham Commonwealth Games.
Lucy Harvey
Hello I'm Lucy. I'm a qualified Level 3 Sports Massage Therapist with three years of experience, having studied Sports Therapy at the University of Worcester for 2 years. I'm passionate about my profession and love helping people through their recovery journey. My inspiration for entering this field of work came from a personal experience - suffering an ACL rupture when I was younger. The care and support I received from physiotherapists during my rehabilitation helped me regain my physical health and confidence. That experience motivated me to pursue a career where I can give back and make a positive impact on others lives. From individuals who are athletes to individuals that suffer with aches and pains, I am passionate to help all regain their confidence and health.
I have participated within sports throughout my life, mainly progressing within women's football and County Athletics. Managing to make the top 15 in the women's 200m Athletics Championship finals and 1st in the county championships (Hereford and Worcestershire).
In my spare time I enjoy being outdoors, running, walking, spending time with family, friends and my chocolate Doodle, Aero.
Throughout my time at Emerald, I look forward to developing my knowledge even further by completing more courses.
Sarah Shaw
Sarah has worked within the NHS for the last seventeen years caring for women and babies. She qualified as a Midwife in 2011 with most of her career spent working in an obstetric led unit, which she continues to do so now, alongside Sports Massage Therapy.
Having spent many years as a recreational climber and runner Sarah understands the frustrations of feeling held back with general aches and pains and suffering with injury. In 2021 she became a Yoga teacher as a way of maintaining strength and improving flexibility while helping others achieve the same goal.
She is now an ITEC level 3 Sports Massage Therapist working towards gaining her Level 4.
Sarah has a huge passion for dogs and training and currently owns a German Short Haired Pointer and a little Cocker Spaniel that she competes regularly.
Ria McDonald
Ria joined the team in 2016, she is a busy wife, mum of two teenagers and she also enjoys walking her 2 dogs Willow and Henry.
Ria was originally from Whitehaven in the Lake District, but spent most of her childhood in Holland.
In her spare time she enjoys keeping fit with Boogie Bounce and Pilates.
Jackie Donkin
Jackie qualified as a Registered Nutritional Therapist in 2009, with a degree in Nutritional Medicine.
She has worked within the NHS and Nuffield Health, promoting healthy eating initiatives via dietary protocols to support health conditions such as diabetes, high blood pressure, high cholesterol, heart disease, gut health and menopause.
Jackie has repeatedly supported clients with further health concerns such as; migraines, fatigue, IBS, food allergy and intolerance's, low mood/ depression.
Her passion lies in supporting people who are struggling to obtain relief from their symptoms and health concerns and to support them in implementing dietary and lifestyle changes that will play a pivotal role in improving their health.
Felicity Miller
I joined Emerald in 2023 after moving to the area from Yorkshire.
I'm a busy Mum to my three children and enjoy sewing, cooking, DIY and painting.
I love travelling and trying out things that scare me; swimming with sharks, seeing Birds of Paradise, body flying, the list is endless!
Carole Hodgetts
I joined Emerald in January 2024, having retired from working in the NHS for 40 plus years.
I have lived in Worcestershire all my life and really enjoy working part time enabling me to spend more time walking, running and cycling, in the countryside.
Having cycled Hadrian’s Wall, the next challenge is to walk Offa’s Dyke!